Help for bereaved families

The loss of a loved one can require urgent travel and therefore expensive costs.
French bee puts itself in your shoes and offers solutions.

How to get help :

In these difficult times, French bee allows you to receive a discount of up to 200€ on the BEE SMART, BEE FLEX and PREMIUM rates available at the time of your booking (excluding promotional fares and code share flights).

Offer valid for 4 people in the same family. The definition of "family" as given by the IATA resolution (735C) is the following: spouse - children (including adopted children) - grandparents - grandchildren - fathers-in-law - mothers-in-law - brothers-in-law - sisters-in-law - sons-in-law - daughters-in-law.
Only valid for round-trip tickets Paris Orly - Réunion and vice versa, Réunion - Paris Orly.
Offer valid for a departure within 72 hours.
The length of stay on site may not exceed 14 days

In addition to this rate, French bee allows families :

Modification of travel dates without penalty, (a fare adjustment will be requested only in the case of change of booking class).
Full refund in case of trip cancellation, with no charge.
Guaranteed firm booking and boarding on an already full flight allowing you to attend the funeral, with the payment of a full fare ticket (class Y).

Transport of funeral urn

The urn must be able to fit in your carry-on baggage and must be sealed. It cannot be considered as an additional carry-on item. You will need to remove it from your baggage during security checks. Please inform the security personnel before your passage so they can assist you. If you have a death certificate and cremation certificate, these documents allow you to avoid having the urn opened by security agents, as well as transporting the urn in plastic rather than metal. No prior authorization is required for transporting an urn to our destinations. You can also choose to transport your urn in your checked baggage.

Coffin Transport

French bee does not transport coffins on its flights.

For repatriation needs, we recommend reaching out to an airline specializing in funeral transport or consulting a funeral service provider who can assist you with the appropriate arrangements.

Procedure: information and booking

Via our call center 7 days a week from 7 am to 8 pm Paris time 0825 205 205 (0.20€/min).
At French bee sales counters at Paris Orly Sud airport and Roland Garros airport in Réunion.
Offer not available online.
Destinations included in the offer: Saint-Denis, Réunion, and Paris