Fare Conditions

Please find below your ticket’s fare conditions for a flight departing from Paris Orly, Tahiti, San Francisco Punta Cana, or Saint-Denis - Reunion island:

Covid-19 : Measures to help you to adjust your travel plans

Given the current exceptional circumstances, we are taking special measures to help you travel with confidence.

Stay flexible
All tickets  - BASIC, BASIC +, SMART & PREMIUM - are exchangeable without any change fee.

The price difference between the old and the new ticket remains at your charge

The change request must be made before the initial departure date.


  • Non-modifiable ticket
  • Non-refundable ticket

Baggage policy : 

- One 12 kg (26 lbs) hand baggage


  • Billet non modifiable
  • Billet non remboursable


  • Ticket can be modified for $200 fee + fare readjustment
  • Non-refundable ticket

Baggage policy :

- One 12 kg (26 lbs) hand baggage
- One 23 kg (50 lbs) checked baggage


  • Ticket can be changed with fare readjustment
  • Ticket can be refunded for $65 fee

Baggage policy :

- One 12 kg (26 lbs) hand baggage
- Two pieces of 23 kg (50 lbs) checked baggage